Morocco: Banks & Money


The official currency of Morocco is the Moroccan Dirham, denoted as MAD or Dh. The Moroccan Dirham is composed of 100 centimes; notes are available in denominations of (Dh) 200, 100, 50, 20 and 10 and coins are available in denominations of (Dh) 10, 5, 2 and 1, or 50, 20, 10 and 5 centimes. Travellers should be aware that there are 2 types of 5 Dirham coin in circulation; one is large and silver and the other is small and gold and silver.



 

The Dirham is officially designated as a closed currency meaning it can only be traded within Morocco , however, Dirhams are being sold and bought in travel agencies and at major airports in several countries (notably the UK). The import and export of the currency is tolerated up to a limit of 1000DH. Currency purchased during a visit to Morocco should be converted back before departing the country, with the exception of the 1000Dh level. Travellers should be advised to keep the receipts of currency exchange, as these will be required for the conversion of Dirham back to foreign currency prior to departure.  At Marrakech airport the exchange rate is very similar to that in the town centre, so there is not much loss in waiting to the last minute to change your remaining Dirhams.  Once through to embarcation you can no longer spend Dirhams, only foreign currency, so make sure you have no unwanted Dirhams left.

Most of the main foreign currencies may be exchanged at a Bureau de Change in the airport or port upon arrival, at a bank and in most hotels although smaller hotels in more remote areas may not be able to exchange large amounts at one time without prior notice.

Most hotels will exchange at the same rate as banks and without charging commission. Exchanging money in the street is illegal, so travellers should look for an official Bureaux de Change which is identifiable by a golden sign.

When bringing paper currency into Morocco (U.S. Dollars, British Pounds, Euros etc.), these must be in near perfect condition - no tears or ink marks. Do not bring Scottish or Irish Sterling notes as they are impossible to cash  as are Australian Dollars.

Don't bring coins in your currency to use as tips as they are hard for the locals to exchange and they get a very poor rate of exchange so have to pester other tourists to try and change them.

Some shops, Riads/hotels and especially restaurants quote prices in Euros and Dirhams; in the days where there were 10 dirhams to the euro it made conversion easy, now 1€ (Euro) is approx. equivalent to 11Dh but some traders still prefer to use the rate of ten to one which means you are slightly overcharged. If your Riad or hotel has only quoted in Euros (many do to make it easier for guests to understand) ask for the price in Dirhams so you can pay in the local currency. Current exchange rates can be checked at http://www.xe.com/ucc

Please remember that the rates provided by xe.com are for wholesale transfers but are generally close to the exact rates of exchange found in Morocco .

Credit Cards

Most credit cards are accepted (especially Visa, MasterCard), although surcharges will likely apply as the cost of redit card processing in Morocco is fairly expensive for businesses. Do be aware that only a relatively small amount of businesses in Morocco have the ability to accept credit cards, although the number is growing slowly.

Advise your bank or card issuer that you intend to travel abroad so that no block will be put on the usage of your credit or ATM cards. Notify the issuer and give them a 'phone number where you can be contacted abroad.

Before travelling, ensure you make a note of all credit card numbers and associated contact numbers for card issuers in case of difficulty. The numbers are usually free to call as you can reverse the charges, make it clear to the operator at your hotel, riad etc that you wish the call charge to be reversed. Preferably get a pre-paid card, with good exchange rates and low withdrawal fees eg fairFX.

When making payments with a credit card, for example at a hotel for services, it is vital to memorise the PIN as signatures in many instances are no longer accepted, however certain establishments such as restaurants may still use the old method of signing.

Many people now use a prepaid FairFX or Caxton card. Theses offer good exchange rates, are safe and money is protected if the card gets lost or stolen. These are accepted in Moroccan ATMs anywhere you see the Mastercard logo and in some shops too.

ATMs can now be found in abundance in most towns and accept Visa, Maestro, Cirrus etc but these will usually incur charges of around 5%. You should check with your bank as charges for using ATMs abroad may make exchanging cash a better option.

Popular destinations such as Tangier, Marrakech, Agadir etc have ATM's in large tourist international hotels as well as on all main roads. The medina of Marrakech has in excess of 20 ATMs. 

Using a credit card (VISA etc) to obtain money from ATM's is also possible but one must remember that interest is charged from the moment money is dispensed. The normal practice of an interest-free period which applies to purchases, typically over 50 days, made on the card does NOT apply to cash withdrawals. Banks will allow cheques to be cashed but must be supported by a guarantee card.

ATMs generally dispense only 100 and 200 dirham notes so getting change for small everyday purchases like water, taxis etc can be a challenge. At weekends you may have difficulty acquiring cash as machines are not generally restocked until the following Monday. Sometimes your card may work in some machines and not others, or may support smaller withdrawals rather than larger ones, and may work at some times and not others. You should ensure you have a backup means of funding your visit. ATMs usually dispense a maximum of 2000Dh but other limits may apply dependent on your bank.

Be prepared for a complete meltdown of ALL the ATMs in Essaouira which may be working fine the following day.

Travellers Cheques

It is advisable not to take travellers cheques as it is very difficult to find a bank that will cash them and although some hotels may still cash these, the commission rates are high. If you do take them, take larger value denominations to reduce the commission as this is charged per cheque.

Morocco: Crossing the Border

Make sure your visa for stay is valid before your leave the country.
If your tourist-visa (normally is 3 months) expires and you plan to leave the country, Morocco immigration will not let you to leave and ask you to pay for Dh1000 as penalty next day. Which means you will miss your flight or boat. Make sure you have extended your visa first to leave the country. Otherwise it will be expensive to rearrange your trip back.

 Asian country passport holders, when you enter Morocco by flight, Sometime Immigration wont let you leave the country by boat. It may need some negotiation required. If you are lucky, you will be able to take a boat and leave Morocco.

Morocco: Tipping & Etiquette

Tipping in Morocco
There is no "rule of thumb" per se regarding tipping in Morocco.  Moroccans themselves might only leave a few dirhams on a 150 dirhams dinner bill.  For tourists and visitors, 10% is often already included in the bill.  In taxis, just round up to the nearest 5 dirhams, e.g. if the taxi meter says 17, pay 20.  For someone who carries your bags to your room or from your hotel to a taxi, 10 dirhams would be appropriate, unless your bags are extremely cumbersome, or the distance is longer than a couple minutes walk.

The real question for many visitors is "what do I tip someone who has guided me to a place in the medina?".  This happens all the time as the medinas can be confusing and the minute you stop to consult a map or look vaguely lost, someone will appear at your elbow to offer to help you fnd the way.  First, take all reasonable precautions to avoid this situation.  If you are unsure about venturing on your own in the Medina, it is almost always better (and cheaper) to hire a professional guide.  Second, take a good look at the person offering assistance.  Most often, the "guide" will simply take you to shops before leaving you stranded (but not after requesting a hefty tip).   If you must accept, 5-10 dirhams is perfectly acceptable if you are lead to your destination. Keep in mind that a long taxi drive would cost 20 dirham on the counter, and an official guide for the medinas would cost 120-150 dirhams for a half-day tour.

Occasionally, an unofficial "guide" will latch onto you even if you know where you are headed and then try to demand payment for his services.  Obviously, you are under no obligation to pay anything.  Sometimes a guide will try to take you to the tanneries or wherever else, and even if you assure them you know where you are going, they will tag along behind you and then demand 20 dirhams for "helping" you arrive at your destination.

And what about beggars?  Zakat, or the giving of alms, is one of the five pillars of Islam and is akin to the tithe system in the Catholic church.  Many Moroccans will give coins to beggars as giving alms brings "baraka" or blessings from God. 1-5 dirhams is a common "donation".  If you are not inclined to give (and that's OK too), you can say "Allah yasahel" (may God improve your situation) - or if that phrase escapes you, a smile will suffice.  Peristent begging is not acceptable, and once you have refused, if the requests continue, it is OK to ignore them and move on.

Etiquette
The most important thing to remember is that Morocco is a Muslim country, so the local norms and customs should be respected.  In practice, this translates into dressing modestly (see the Inside page for Female Travellers), avoiding public dislpays of affection (hand-holding is OK in more touristed places like Marrakech, but kissing - even little pecks - is a no-no), and avoiding public consumption of alcohol and public inebriation.

Taking photos of Moroccans going about their daily business is fine IF you ask for permission first.  How would you feel if a Moroccan tourist to your country wandered into your office building, walked up to your desk, pointed a camera at you and snapped a photo and then walked off without a word?

Learning even a few phrases of Moroccan Arabic will win smiles and praise from you local hosts.

When greeting someone or responding to someone's asking "how are you?", placing your right hand over your heart as you reply is a gesture of sincerity and friendship.